When building a successful multilevel marketing (MLM) business, one of the most significant elements that you will need to focus on to pave the way for long-term income and bonuses is that of recruitment. Building an organization will provide you with the type of leverage that you need to generate a long-term residual income of direct sales commissions, residual payments, overrides, and other bonuses.
However, when working with a large number of people in your organization, one of the things that you will always have to deal with is conflict. This is the same in every work environment, not just MLM. There are three simple techniques that can be used, though, to properly deal with conflict whenever it arises within your business.
Nip It in the Bud Quickly
The best way to kill a weed in a flourishing garden is to find the root and nip it at the bud, not waiting for it to grow and develop fully into a visual eyesore within your beautiful garden. The same approach needs to be taken when you are dealing with conflict that is growing within your MLM organization. Search for it diligently, just like a gardener search for weeds, so that you can catch it in its early stages and uproot it completely from your organization. Allowing too much time to pass will only make things worse and may quickly advance past the point of repair.
Encourage Open & Honest Communication
Within your business, the most damage is caused when rumors, speculation, gossip, and offensive slander begin to circulate behind the scenes. If this type of communication is lurking within the shadows of your business, then you need to shine a light on it as soon as possible before it causes your business to implode. Encourage each member of your organization to embrace open and honest communication with each other, including you as well. This will allow them to have the boldness that they need to respectfully address problems, issues, and concerns without gossiping and talking behind the back of the person that needs to hear it. Doing so will help to prevent conflict within your MLM business.
Remind Your Team of Their “Why” Statements
One of the most powerful forces of motivation and drive within the world of MLM is the “why” statement. Why did you get involved in this business in the first place? Why are you willing to put so much trust and effort into this direct sales & recruitment system? Many people want to spend more time with their families in a way that a traditional 9-to-5 job will not allow them to do. Others want to be able to provide for their families financially without punching someone else’s clock every day. There are even some that simply want to improve the quality of their life. Regardless of what their “why” statement might be reminding them of it will allow them to eliminate conflict on their own with very little mediation. This is because they will make sure that nothing and no one stands in the way of achieving their target objective, not even a petty conflict.
Now it’s your turn!
Have you had to deal with conflict in your business? If so, how did you work around it? Please share your feedback in the comments section and I forward to reading them!
Great Post Nate! Thanks for the tips!
You’re welcome. Thanks Matthew!
Nate, no I have not dealt with any conflict in my business. Unless people quitting is considered a conflict 🙂 However, I have experienced conflict in other organizations. I agree with you about communication, one of the best ways I found to get the other person to open up is to be the first one to apologize if you think you may have said or done something that came across as offensive to the other person. Great advice Nate! This will help people to deal with conflict head on in their business.
Awesome. Thank you for the comments!
I always believe that communication is important and helps to resolve the majority of conflicts. There are times that I’ve had clients who just aren’t open to negotiation and communication (and with them, it wholly depends on the situation) but 9 times out of 10 it works.
Yes, communication is important. I believe good communication is the key to a good relationship. If we communicate well with the people in our lives, we are able to better understand what the people around us want, need, expect of us, and what they are able to do and likewise, they will understand what we want, need, etc. This includes not just the people we live with, but our co-workers, doctors, business partners, etc. Thank you for the comments!
Simple and effective tips! Communication is key, and having a goal to strive for (and one that is clearly communicated through the organisation) is essential!
Sure is! Thanks Tamsin!
Fantastic post Nate!!! Love your value my friend!!!
Excellent points you made here about dealing with conflict. I really like the first one. The best way to prevent any conflict to become more than what it really is, is to get at it as soon as you can and resolve the issue. 9 times out of 10 it is over something that is really petty!
Thanks for sharing!
You are absolutely right! Usually when there is a conflict or an issue, it’s pretty petty stuff. Sometimes emotions gets the best out of all of us. Thanks for the comments!
I agree Nate. My “why” is to live the internet lifestyle… mainly to wake up, sit at my computer knowing that I’m meeting and exceeding all of my financial obligations AND doing so in a matter a few hours. Then, enjoying the rest of the day… no matter what day of the week! Great points.
Right on Greg!
Whether it’s business or personal, addressing the problem immediately is the best way to handle conflict. I love the Barney Fife quote.
Awesome! Great stuff Pam. Thanks for sharing!
Excellent! Note the WHY statement. Get back on course. All the petty bullshit floating around MLM these days is produced by spineless folks with a WHY. They are bored and start rumors or gossip to fill their void.
Thanks for sharing!
Couldn’t have said it better Ryan! Thanks buddy!
Open communication is the key. Once you allow back biting in your team, the rot will set in.
Exactly. Thanks Nomusa!
I’m not recalling having any conflict in my business. I’m sure I have had some but I’m drawing a blank right now. I love the tips you shared here, Nate. 🙂
You’re welcome Judy! 🙂